Privacy Policy

Last updated: 12/17/25

1. Information We Collect

We collect information in a few straightforward ways:

1.1 Information You Provide

When you subscribe, contact us, or manage your account, you may provide:

  • Email address
  • Name (if provided)
  • Payment-related information (processed securely by our payment provider, Stripe; we do not store full credit card numbers)
  • Communications you send to us

1.2 Information Collected Automatically

When you access the Service, we may automatically collect limited information such as:

  • IP address
  • Device type, browser type, and operating system
  • Pages viewed and interactions with emails or the website
  • Referral or source information

This information helps us understand how the Service is used and improve performance.

1.3 Cookies & Tracking Technologies

We may use cookies, pixels, or similar technologies to:

  • Operate and secure the Service
  • Understand usage patterns
  • Measure email engagement and website performance

You can control or disable cookies through your browser settings, though some features may not function properly.

2. How We Use Information

We use the information we collect to:

  • Deliver the newsletter and manage subscriptions
  • Process payments and prevent fraud
  • Communicate with you about the Service
  • Improve content quality and user experience
  • Comply with legal obligations

We do not sell your personal information.

3. Email Communications

By subscribing, you consent to receive emails related to the newsletter, including content, updates, and administrative messages.

You may unsubscribe from non-essential communications at any time using the link included in our emails. Transactional or account-related emails may still be sent as necessary.

4. Sharing of Information

We share personal information only as necessary to operate the Service, including with trusted service providers such as:

  • MailerLite, which we use for email delivery, subscription management, and engagement analytics
  • Stripe, which we use to process payments securely
  • Analytics, hosting, and infrastructure providers that support the Service

We may also disclose information if required by law or in connection with a business transaction such as a merger or acquisition.

All service providers are required to handle personal information in accordance with applicable privacy and security standards.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to provide the Service, meet legal obligations, resolve disputes, and enforce agreements.

You may request deletion of your information, subject to legal or operational requirements.

7. Your Rights & Choices (U.S.)

Depending on your state of residence, you may have rights under applicable U.S. privacy laws, which may include the right to:

  • Access personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of certain data uses

To exercise these rights, contact us using the information below.

8. Children’s Privacy

The Service is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Third-Party Services & Links

The Service relies on third-party platforms and tools, including MailerLite and Stripe, to function. These providers process personal information in accordance with their own privacy policies and security practices.

We encourage you to review the privacy policies of any third-party services you interact with through the Service. We are not responsible for the privacy practices of third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us by email: support @raterooster.io